Our Guarantee

If you aren't completely satisfied with your floral gift, we'll do everything we can to make it right. As professional FTD florists, we guarantee your satisfaction with every order for delivery in the United States and Canada. If you are not satisfied with the purchased product, we will send a replacement but must call within 24 HOURS of purchase. All you need to do is notify us within 24 hours of receipt of your order. You may call us at 760-347-3391, come in person to our flower shop at 44953 Oasis St, or e-mail us at indioflorist@gmail.com.

If you are sending flowers to someone at a business, apartment, or any building where flowers cannot be left outside, drivers will likely call recipients BEFORE LEAVING THE SHOP to make sure they are at the location and able to come out to gather the delivery. No worries - it doesn't ruin the surprise, it just bumps the surprise a little sooner and gives them a fun bit of time to be filled with anticipation!